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Essential Customer Service Skills for Businesses

22 July 2015 @ 9:00 am - 12:30 pm

| Free

Speakers: Paul Beesley (from Beyond Theory)

Every company needs to provide the highest level of customer service to attract, win and retain their customers. Therefore having the right attitude and skills in your business to deliver excellent customer service is essential. On this half day course you will learn how to deliver great customer service:

  • How to build your brand and reputation by delivering the highest levels of customer service
  • Use our CORE approach to deliver the very best service that your customers demand and deserve
  • How to handle complaints effectively to build customer advocacy
  • How to delight and Wow! your customers so they become your advocates

The course will be very practical, giving you the opportunity to explore and develop your skills in this vital area. 

To book this event please follow the link below:
Book Essential Customer Service Skills here 

For any other queries please contact the Growing Corby team at:
01536 560224 or email them at: [email protected]

Details

Date:
22 July 2015
Time:
9:00 am - 12:30 pm
Cost:
Free

Venue

Corby Enterprise Centre
London Road, Priors Hall
Corby, NN17 5EU
+ Google Map
Phone:
01536 560560